Just wanted to share about Victoria Secret's awesome customer service. I jumped on the deal for the Cami, Push up bra, Undies, and Perfume for like $30 last week. I just received my purchase yesterday and one of the perfume bottles were busted at the top, so the lid didn't stay on. I emailed them just to make them aware of the issue. I really wasn't expecting anything because the perfume was free, right! This is the email I received back.
Hello Katrina,
Thanks for taking the time to get in touch with us.
I completely understand your concern for the damaged gift with purchase you received.
I truly apologize about the disappointment.
The Coffret Set is no longer available, because it is sold out.
I am sending you a complimentary egift card in the amount of $10.00 to use on your next purchase for the inconvenience this may have caused. You should receive this egift card at your e-mail address within 2 business days. It can be used on your next purchase at www.VictoriasSecret.com. The e-mail will also include instructions on how to use your egift card on our web site.
How awesome is that! I love Victoria Secret. Theres still a few things going right now with them. Check everyday at 8 to try and get a reward card worth $10, $50, $100, $500. Just go here. This is going until December 15, 2011. PERFUME is still good with a sleep purchase(The cami's are very limited and almost all sold out). However according to the email I received they are out of the perfume. VSFREE will give you free shipping until 12/14. PJPARTY gives you free slippers with pj purchase. Heres the PJ's. Slippers.
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